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Returns & Refunds

Returns & Refunds

Due to the nature of skincare products and for hygiene and safety reasons, we do not accept returns once a product has been delivered.

However, customer satisfaction is important to us, and we are always happy to assist if there are any issues with your order.

Damaged or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Kindly share clear photos of the product and packaging so our team can review the issue.

Once verified, we will arrange a replacement or exchange for the affected item.

Support
If you have any concerns about your order, feel free to reach out to our support team and we will do our best to resolve the issue as quickly as possible.

Chat Support

Support
Typically replies within an hour

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